KPIs In Facilities Management

KPIs drive behaviours. From the outset, they set what the performance should look like and the standard that is required, providing metrics to evidence how relationships, service delivery and standards are KPIs.

To find out more about the impact of not tracking KPIs and how to prevent them, download our Whitepaper.

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Why we’re one of the UK’s most popular CAFM

  • 20000+


  • 1000000+

    Tasks managed per year

  • 8/10

    Largest European property firms use Elogs

  • 10k

    Active Users per annum

  • 1450+

    Service Providers tracked

  • 24/7

    Service Desk coverage

  • Supplier performance monitoring

  • Reactive jobs & quotes management

  • Planned Preventative Maintenance (PPM)

  • 24/7 Branded Service Desk

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A 24/7 Service Desk that proactively oversees jobs from start to finish

  • Bespoke Audits – on the move

  • Asset Management

  • Exception Reporting

  • Engineering Risk Summary

  • Service Provider Summary

Key Benefits

  • Total visibility of your supply chain

    We control millions of supplier requests, track them throughout their lifecycle, and provide live statistics as well as exception reports to highlight problems – so you and your FMs will always have total visibility of service delivery.

  • Seamless Integrations

    Elogs integrates with both Prosure360 and Meridian from William Martin Compliance, Ensuring total visibility across Compliance and Service Providers, all integrated within your CAFM.

  • 24/7 – Service Desk

    Branded to each client, our Service Desk team will offer round-the-clock support in a manner that befits your culture and values. We will become an extension of your company, answering the phone as you and ensuring your customers get a high-quality service, 24/7.

CAFM backed by humans: an unbeatable combination

CAFM systems streamline the management of facilities, buildings, infrastructure and assets. At Elogs, we go beyond. Our CAFM is backed by an in-house, 24/7 Service Desk who proactively own jobs all the way, ensuring nothing gets dropped.

Human, high-powered, handled.

Manage any number of sites, properties, and assets at a glance. Store all your documentation, track actions, and see comprehensive audit trails so everyone stays informed. Our solution ensures you can build high-performing assets while we do the hard work.

Our helpdesk sets us apart from other CAFM solutions. The Elogs service desk team act as an extension of your company. They log the jobs raised by FMs, dispatch those jobs to your service providers, then track their progress from initial attendance to completion. Our service desk will also monitor the integrity of data entered onto the system and proactively chase service providers for regular updates to ensure the job status on Elogs is always up to date.

You can have total confidence that Elogs data is always accurate, your supplier interactions are tracked, and works are consistently completed to a high standard.

Our in-house, 24/7 service desk is a fundamental part of the Elogs offering.

  • Branded to each client
  • Round-the-clock support in a manner that befits your culture and values
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