The Impacts of Not Maintaining KPI’s in Facilities Management

KPIs drive behaviours. From the outset, they set what the performance should look like and the standard that is required, providing metrics to evidence how relationships, service delivery and standards are KPIs.

 

To find out more about the impact of not tracking KPIs and how to prevent them, download our Whitepaper.

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    CAFM backed by humans: an unbeatable combination.

    CAFM systems streamline the management of facilities, buildings, infrastructure and assets. At Elogs, we go beyond. Our CAFM is backed by an in-house, 24/7 Service Desk who proactively own jobs all the way, ensuring nothing gets dropped.
    Human, high-powered, handled.
    Manage any number of sites, properties, and assets at a glance. Store all your documentation, track actions, and see comprehensive audit trails so everyone stays informed. Our solution ensures you can build high-performing assets while we do the hard work.
    Our helpdesk sets us apart from other CAFM solutions. The Elogs service desk team act as an extension of your company. They log the jobs raised by FMs, dispatch those jobs to your service providers, then track their progress from initial attendance to completion. Our service desk will also monitor the integrity of data entered onto the system and proactively chase service providers for regular updates to ensure the job status on Elogs is always up to date.
    You can have total confidence that Elogs data is always accurate, your supplier interactions are tracked, and works are consistently completed to a high standard.

    CAFM backed by humans: an unbeatable combination.

    Manage service delivery and mitigate risk

    CAFM systems streamline the management of facilities, buildings, infrastructure and assets. At Elogs, we go beyond. Our CAFM is backed by an in-house, 24/7 Service Desk who proactively own jobs all the way, ensuring nothing gets dropped.
    Human, high-powered, handled.
    Manage any number of sites, properties, and assets at a glance. Store all your documentation, track actions, and see comprehensive audit trails so everyone stays informed. Our solution ensures you can build high-performing assets while we do the hard work.
    Our helpdesk sets us apart from other CAFM solutions. The Elogs service desk team act as an extension of your company. They log the jobs raised by FMs, dispatch those jobs to your service providers, then track their progress from initial attendance to completion. Our service desk will also monitor the integrity of data entered onto the system and proactively chase service providers for regular updates to ensure the job status on Elogs is always up to date.
    You can have total confidence that Elogs data is always accurate, your supplier interactions are tracked, and works are consistently completed to a high standard.

     

    Request a Demo

    Supported by an in-house, 24/7 helpdesk

    CAFM systems streamline the management of facilities, buildings, infrastructure and assets. At Elogs, we go beyond. Our CAFM is backed by an in-house, 24/7 Service Desk who proactively own jobs all the way, ensuring nothing gets dropped.
    Human, high-powered, handled.
    Manage any number of sites, properties, and assets at a glance. Store all your documentation, track actions, and see comprehensive audit trails so everyone stays informed. Our solution ensures you can build high-performing assets while we do the hard work.
    Our helpdesk sets us apart from other CAFM solutions. The Elogs service desk team act as an extension of your company. They log the jobs raised by FMs, dispatch those jobs to your service providers, then track their progress from initial attendance to completion. Our service desk will also monitor the integrity of data entered onto the system and proactively chase service providers for regular updates to ensure the job status on Elogs is always up to date.
    You can have total confidence that Elogs data is always accurate, your supplier interactions are tracked, and works are consistently completed to a high standard.

     

    Request a Demo
    Our in-house, 24/7 service desk is a fundamental part of the Elogs offering.
    • Branded to each client
    • Round-the-clock support in a manner that befits your culture and values

    Our in-house, 24/7 service desk is a fundamental part of the Elogs offering.
    • Branded to each client
    • Round-the-clock support in a manner that befits your culture and values

    Our in-house, 24/7 service desk is a fundamental part of the Elogs offering.
    • Branded to each client
    • Round-the-clock support in a manner that befits your culture and values

    Key features

    Supplier performance monitoring

    Compare supplier performance against hard data targets and service driven KPIs, then benchmark the results against comparable providers to inform allocation of works.

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    Reactive jobs & quotes management

    Every job is managed from quotation and approval through to ownership and completion. Each step is monitored to ensure nothing is missed or forgotten.

    MORE

    Planned Preventative Maintenance (PPM)

    With the PPM planner, you have clear visibility of scheduled maintenance across your portfolio. Jobs can be updated in real time, providing comprehensive audit trails so everyone stays informed.

    MORE

    Supplier performance monitoring

    Compare supplier performance against hard data targets and service driven KPIs, then benchmark the results against comparable providers to inform allocation of works.

    MORE

    Reactive jobs & quotes management

    Every job is managed from quotation and approval through to ownership and completion. Each step is monitored to ensure nothing is missed or forgotten.

    MORE

    Planned Preventative Maintenance (PPM)

    With the PPM planner, you have clear visibility of scheduled maintenance across your portfolio. Jobs can be updated in real time, providing comprehensive audit trails so everyone stays informed.

    MORE

    Bespoke audits, on the move

    Available through the app, you can create and customise your own audits. They can be carried out on the move. Any actions created, can be generated and issued directly from Elogs without disrupting the auditing process.

    MORE

    Asset management

    Associate assets to industry or personalised service specs, such as SFG20, then share that information with users and engineers alike. With the Elogs App, historical service data can be accessed on the go to enable quicker, more effective working.

    MORE

    Exception reporting

    Your Elogs dashboard is an instant exception report; it gives you an immediate overview of items requiring your attention. For example, see actions that need review, approvals outstanding, and overdue reactive tasks.

    MORE

    Bespoke audits, on the move

    Available through the app, you can create and customise your own audits. They can be carried out on the move. Any actions created, can be generated and issued directly from Elogs without disrupting the auditing process.

    MORE

    Asset management

    Associate assets to industry or personalised service specs, such as SFG20, then share that information with users and engineers alike. With the Elogs App, historical service data can be accessed on the go to enable quicker, more effective working.

    MORE 

    Exception reporting

    Your Elogs dashboard is an instant exception report; it gives you an immediate overview of items requiring your attention. For example, see actions that need review, approvals outstanding, and overdue reactive tasks.

    MORE

    Key Benefits

    Total visibility of your supply chain

    We control millions of supplier requests, track them throughout their lifecycle, and provide live statistics as well as exception reports to highlight problems – so you and your FMs will always have total visibility of service delivery.

    Nothing gets dropped (service desk)

    To ensure nothing is missed or forgotten, the Elogs service desk team will monitor jobs from quotation and approval through to ownership and completion, then proactively chase progress and provide a complete communication audit trail.

    An extension of your company

    Branded to each client, our service desk team will offer round-the-clock support in a manner that befits your culture and values. We will become an extension of your company, answering the phone as you and ensuring your customers get a high-quality service, 24/7.

    Contact us for more information, or to request a product demonstration.

    01480 499740

      Name

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      Email

      Phone number

      This form collects your name, email address, phone number and any other information you include in your message, so that we can respond to your enquiry. Please read our privacy policy for the full details on how we use, protect and manage your submitted data.

      Postcode

      Comments Box